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PUBLISHER'S VIEWPOINT
May 2003

The Next Big Thing, Part I

I
’ve figured out the next big thing. Or rather I’ve been listening closely to some of the industry’s leading figures, and they’ve told me what the next big thing is: remodeling and replacement.

Let me give you some history, by decade. The 1950s and ’60s saw an explosion of school and college building as we erected the infrastructure for the Baby Boomers. Lots of kitchens. The ’70s and ’80s witnessed an explosion of chain restaurants, QSRs and family dining concepts first, followed by what we used to call dinner houses, now casual dining. We filled the country with hundreds of thousands of such units.

In ’87, at a FEDA meeting, I predicted the industry would tank in the ’90s because in the United States, at least, we’d built everything we needed. I failed to recognize “concept churn” or how many units would be built in Singapore and Duesseldorf. Exports drove E&S in the ’90s.

So what have we now? Many chains pulling back on new U.S. store openings and easing the brakes on global development, at least for now. As many of you are aware, McDonald’s cut its 2003 capital budget by $700 million, which makes it $800 million less than 2002. But interestingly, the Big Mac reduced spending for new stores by a lot more than it did for remodels and renovation. The new numbers are $560 million for new stores and $490 for renovation. This pattern is being repeated by older chains across the board.

The simple fact is there are kitchens and dining rooms in hundreds of thousands of commercial restaurant units built in the ’70s and ’80s that need to be redone. And it’s no different in the noncommercial world. Consultants have prospered in recent years reviving school and college and healthcare cafeterias and dining halls. There’s a lot of work yet to do.

A panel of leading operator equipment folks at the recent NAFEM Executive Summit confirmed this trend. “Replacing existing inventory is the job over the next few years,” said Martin Cowley of Disney. But they also made it clear they want more than another fryer. “We never want to just replace like for like,” McDonald’s Bernard Morauw said. “You must give our partners and us a reason for something new,” added Yum! Brands’ Dave Brewer. “And if you can make it fit in a multibrand environment, all the better.”

No one said it would be easy, just that it’s an opportunity. Next month I’ll discuss how this new environment might change the industry structure.

Peace,
Robin Ashton
Robin Ashton



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