Foodservice Equipment Reports Fortnightly
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Welcome to FER Fortnightly Online Newsletter
July 28, 2009








Economic Report:
Sponsored by:
FER E&S Market Forecast Meetings
Why Another Slew Of Bad News?
Job Losses Increase, Surprising Some Economists
Consumer Confidence For June? One Up, One Down
NRA's Performance Index Dips After Five Months Of Gains

Regulatory Report:
Sponsored by:
Manitowoc Foodservice
Proposed Pennsylvania Law Could Inhibit Dealers, Consultants
New Food-Safety Deputy Post At FDA
GGRA Petitions U.S. Supreme Court
Californians Start Counting Calories
Arizona Ponders Guns In Restaurants
Florida Town Douses Two-Year-Old Fire Code



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In This Section:
Buffalo Wild Wings Passes 600 Mark
Johnny Rockets Looks South
Jack In The Box Sells C-Stores, Adds Kiosks
FER Takes Two Awards For Water-Efficiency Story

This issue's Economic ReportSponsor: FER E&S Market Forecast Meetings
Regulatory ReportSponsor: Manitowoc Ice Inc.

Industry Report Vollrath Co.

Buffalo Wild Wings Passes 600 Mark
Buffalo Wild Wings has just passed the 600-store milestone. The latest unit, company-owned, in Wilson, N.C., is the 14th location in the state. The chain has its sights set on more than 1,000 restaurants nationwide. Its 600 units now cover 41 states, 65% of them franchised. BWW first opened its doors in 1982 in Columbus, Ohio, and is headquartered in Minneapolis.

 

Section sponsored by Vollrath Co.

Johnny Rockets Looks South
Latin America is getting a closer look from the folks running Johnny Rockets. The Lake Forest, Calif., company recently signed a 10-unit franchising agreement for Mexico City and a 12-unit deal for eastern Mexico. Rockets currently has eight stores in the country and signed commitments for 27 more Mexican locations within the next decade.

In September, the chain will open its first unit in Cyprus. The terraced, 3,500-sq.-ft., full-service restaurant is the first of four units planned for the Mediterranean's third-largest island by franchisor Artisan Food and Beverage Group

Outside of its 274 corporate and franchise-owned stores in 29 states, Johnny Rockets currently holds franchise agreements for 40 opened restaurants in 11 countries, with 10 units under construction and 72 commitments for future restaurants. Its franchise efforts will get a boost from William Van Epps. The former president of U.S. operations at Papa John's Int'l. has signed on to promote the chain in Southeast Asia.


Section sponsored by Vollrath Co.

Jack In The Box Sells C-Stores, Adds Kiosks
With an eye toward reinvigorating its brand through upgraded facilities and menu appeal, Jack in the Box is getting out of the c-store market and into self-ordering kiosks. The chain has sold 55 of its 61 Quick Stuff convenience store and gas stations, and it's negotiating with bidders for the six remaining stores.

The company announced it does not intend to sell any of the Jack in the Box restaurants adjoining the Quick Stuff sites. The San Diego chain said it plans to focus on Qdoba Mexican Grill, which it operates and franchises through a wholly owned subsidiary, and boost the image of Jack in the Box.

Meanwhile, hoping to boost customer satisfaction, the chain is adding self-ordering kiosks at 144 of its 2,180 Jack in the Box stores. The touch-screen units let diners place and pay for orders through cash, debit or credit cars, and present food options not easily displayed on the menu board nor readily suggested by the cashier.

Steve Stine, owner/operator of Jack in the Box restaurants in the greater Phoenix area, found kiosk ordering so successful in one unit that he plans on adding it to at least 10 additional locations. "Kiosks facilitate the ordering process, our guests like it, and it improves our ability to serve our guests during our busiest times. Once one of our cashiers is freed from standing at the register, she can focus on other tasks that improve service and the guest experience."

The interactive interface in Stine's store is getting more than 100 kiosk orders a day. To encourage guests to try the kiosk, Stine is offering a free item or free upgrade with each kiosk order during the program's introduction.


Section sponsored by Vollrath Co.

FER Takes Two Awards For Water-Efficiency Story
Please hold your applause until we have the photographers and sound people in place: Yes, sister publication Foodservice Equipment Reports magazine has reeled in not one but two editorial prizes—one national and one international—for a water-efficiency article published in 2008.

The Azbee Awards program, sponsored by the American Society of Business Publication Editors, has honored FER with a Midwest Region Gold Award in the Feature category for magazines with less than 80,000 circulation for the story "Liquid Assets," which appeared in the July 2008 issue.

The ASBPE award is one of two honors received just days apart for "Liquid Assets." The story also placed with an honorable mention in the international Tabbie Awards program sponsored by Trade, Association and Business Publications International.

"We're thrilled to be recognized by both ASBPE and TABPI for this story on reducing water consumption," said Executive Editor Jennifer Hicks. "Our readers are investing more capital in water-sparing foodservice equipment for their chain restaurants, hotels, healthcare and other operations, and that investment requires careful evaluation of new technologies. 'Liquid Assets' was intended to address those needs, and we hope we met that goal."

The award-winning story was written by Senior Editor Janice Cha and edited by Executive Editor Jennifer Hicks, with art direction by Julie Wilhm and strategic support by Chief Editor Brian Ward.


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