JULIE MEDDLES, Director, Nutrition Services, The Ohio State University Wexner Medical Center, Columbus, Ohio

“Our goal is to maintain appeal, value and convenience, especially across all our retail platforms.”


Planning for future ambulatory care sites and an 840-bed patient tower building slated to open in 2025, upgrading POS systems and adding “at your convenience” food lockers to serve the growing mobile ordering and pickup market. Also, to save FTEs, looking at new options in robotics to bolster those already in use for moving supplies, collecting trash and soiled trays.

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