New Podcast: Making Remote Training Work

Many service technicians have switched from in-person to remote training as a result of the pandemic. But remote training can have its challenges, including limited hands-on experiences and a lack of face-to-face interactions. Dan Reese, director of training for CFESA, arms techs with the tools they need to succeed in remote training. Rich Bunt of Clark Service Group shares how a little communication goes a long what when it comes to bringing a combi oven back online, and EMR, Hagar Restaurant Service and Joe Warren & Sons Co. dish on how they encourage up-and-coming technicians in the field.

Want to be a part of the next podcast? Give us a call at (312) 788-7618 and leave a message. You can also email servicecalls@fermag.com

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Service Calls is a podcast for foodservice equipment service technicians—the techs on the truck—brought to you by Techtown in partnership with Foodservice Equipment Reports. Listen as you drive between service calls to hear timely need-to-know updates about foodservice equipment, practical tips to help jobs go smoothly, real-life tales from techs in the field and more.