Company News
June 29, 2022
Customer Satisfaction at Full-Service Restaurants Stable, While Fast Food Slips
LongHorn Steakhouse, Texas Roadhouse and Chick-fil-A were among restaurant brands earning the highest customer satisfaction scores.
June 29, 2022
Chicago-based Slice Factory Leverages Robotic Pizzamaker
A new autonomous pizza robot that can cook a pizza from start to finish is making its way to the 12-unit pizza chain Slice Factory.
June 28, 2022
Panda Express Brings Robotic Wok Into the Kitchen
The Asian fast-casual chain says the tech will cut cooking time, improve efficiencies and support better chef retention.
June 28, 2022
Kura Sushi USA Rolls Out Robotic Waiters Systemwide
The Japanese concept has implemented the new technology that brings beverages and condiments tableside at all 37 locations.
June 24, 2022
Expansion Roundup: Where Four Brands Are Breaking Ground Next
FER looks at recently announced growth plans for Shipley Do-Nuts, Fatburger and Buffalo’s Express, Jars and Rooster and Rice. Â
June 23, 2022
Abuelo’s Pilots Robot To Give Servers a Helping Hand
The robot runs food and drinks to guests and helps servers bus tables by returning dishes to the back of house.
June 23, 2022
Red Robin CEO to Retire
Paul Murphy will leave his post at the end of 2022 when his employment agreement expires.
June 22, 2022
Starbucks’ New ‘Heritage Market’ Concept Set for 3 Seattle Stores
Customers at the stores will be able to participate in coffee craft experiences, cultural immersions and educational opportunities.
June 22, 2022
Chick-fil-A Introduces New Express Lane for Drive-Thru
Select Chick-fil-A restaurants are testing a new express drive-thru lane for mobile order customers.
June 21, 2022
Alto-Shaam Switches Up Commercial Team
The manufacturer announced several changes that it says will improve the customer experience, product development, training, industry application and recipe development.
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