BACKSTORY: Major Miss-App

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When the call came in for a convection oven repair at a local Chinese restaurant, Patrick Duffy, owner of Duffy’s Equipment Services, Sauquoit, N.Y., had no idea what to expect.“The oven was a double-door, single unit on legs—a mid-priced make and model,” Duffy says. He knew there was a problem right away. “The windows on…

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MARCH 2013 PRODUCTS

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An oil filtration system, induction food holding wells and a knife storage system are featured this month!

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Industry Service Award: Mitch Reilly, CPMR, CFSP

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Manufacturer's Rep Mitch Reilly

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Industry Service Award: Ed Norman, FCSI

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Consultant Ed Norman

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Industry Service Award: Scott Hester

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Service agent Scott Hester

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Industry Service Award: Mike Harlamert

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Industry Service Award: Mike Harlamert

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Industry Service Award: Jim Hanson

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Jim Hanson of Best Restaurant

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DESIGN: In The Loop

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At The Loop Pizza Grill, a supersized, plain vanilla shell of a building gave the company space and opportunity to develop its prototype and test new ideas.

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