Customer Facing Technology

August 11, 2025

Auntie Anne’s, Sister Brands Launch New Delivery Format

Select Texas stores have partnered with Wing, seeing ‘strong early results demonstrating improved delivery speed.’

July 29, 2025

White Castle Again Embraces Automation

This time, the robots will act as an in-between for the brand and a third-party delivery platform.

March 4, 2025

Thinking Through Digital Menu Boards

What if digital menu boards at restaurants could offer the same kind of relevant, personalized suggestions that mobile apps can?

January 14, 2025

How To Spec: Finding Your Locker

Today, many on-the-go consumers want a way to easily place an order, then grab it quickly and independently.

December 10, 2024

Texas-Based Taco Chain Taps AI Assistant

From sharing the current specials to store hours, the tech has been trained to help the brand’s customers across all 15 states.

May 1, 2024

All Systems Go: A Robotic Food Runner Rundown

With adaptable navigation, POS integration, self-charging capabilities and more, robotic food runners are gaining smarts and driving efficiencies.

January 10, 2023

Citing Improved Labor Productivity, Del Taco Broadens Use of AI

The quick-service, 600-plus-unit chain first tested the technology in 2022 before today announcing its plans to “significantly expand” deployment.

May 25, 2021

5 Key Areas to Help Manage Your Online Ordering Boom

Many foodservice operations watched online ordering grow their revenue during the past few years. However, during the pandemic, online ordering became one of the only ways diners could connect with eateries, at all. According to Datassential, 86% of consumers got food from an eatery by delivery, pickup, drive-thru or a meal kit in the last…

Server Touchless Technology Sponsored Content

September 1, 2020

Touchless Technology and the Future of Restaurants

While the future feels uncertain for most restaurants, consumers have clear expectations about what makes them feel safe ordering from or dining at a restaurant. And meeting consumer expectations will help ensure that businesses can survive in difficult times and thrive once conditions improve. In response to COVID-19, development and implementation of restaurant technologies have…

August 6, 2020

Introducing the Clean Team

Operators create company positions dedicated to safety, cleanliness and sanitization.

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