New Podcast: Impact of COVID-19

The Service Calls team chats with Wayne Stoutner, CEO of Duffy’s AIS, to find out how the seven-shop operation, based in New York, meets today’s challenges of the coronavirus. Stoutner also looks ahead to how the pandemic could reshape the foodservice equipment maintenance and repair industry. Plus, service techs from Clark Service Group, EMR and RSI list best practices to follow in the field right now.

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Service Calls is a podcast for foodservice equipment service technicians—the techs on the truck—brought to you by Heritage Parts in partnership with Foodservice Equipment Reports. Listen as you drive between service calls to hear timely need-to-know updates about foodservice equipment, practical tips to help jobs go smoothly, real-life tales from techs in the field and more.