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Michael Tattersfield, CEO of the chain since 2017, will transition out of his role in the new year.
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Launched in 2022, the parts distributor continues to make changes to its sales team as it supports service agents.
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The 30-year restaurant industry veteran held roles at Darden Restaurants and Hard Rock Café Int’l. prior to joining the seafood chain.
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The newly appointed exec hails from Chicken Guy, and previously worked at Wingstop and Twin Peaks.
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The newly promoted individual is ‘an exceptional leader known for his proactive and collaborative approach,’ says the company.
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The brand says its AI answering service, first announced last December, was not best for its guests.
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Headquartered in St. Louis, Marcone operates over 200 facilities and serves approximately 43,000 technician customers.
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Prior to joining Scotsman, Ken Harris worked with manufacturers’ rep groups Bauer Marketing Group and SESCO.
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A two-woman team will work side-by-side in leading Starbucks’ business in China, where the company aims to operate 9,000 stores across 300 cities by 2025.
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Campbell, who hails from Marmon Foodservice Technologies, will create ‘combined and cohesive marketing and product management teams across all regions.’
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