Former Papa John’s Exec Joins Carl’s Jr., Hardee’s

The new hire will look to evolve tech supporting guests and restaurant operations alike.

Justin Falciola
Justin Falciola

With an eye on digital growth, CKE Restaurants has formed a new role.

As the first chief technology and growth officer for Carl’s Jr. and Hardee’s, Justin Falciola will help implement new technologies and support the digital evolution of loyalty, first-party and third-party digital channels, says a June 12 release.

“By investing in areas like mobile ordering, delivery and loyalty programs, the brands are prioritizing increased convenience, engagement and value for guests while boosting sales from digital and delivery channels,” says the company. “This commitment to tech-driven improvements reflects a dedication to meeting the ever-evolving needs of today’s guests.”

Falciola hails from Papa John’s Int’l., where he served as chief insights and technology officer since 2018. Prior to that, he worked for Humana, Fifth Third Bank and JPMorgan Chase. Falciola received his bachelor’s degree in information systems from Rutgers University.

Earlier this year, CKE Restaurants announced the separation of the Carl’s Jr. and Hardee’s brand and introduced a leadership structure with three teams, each led by a president. Advancing digital, CKE notes, is a major focus of its growth strategy.

With both a U.S. and international footprint, Carl’s Jr. Restaurants and Hardee’s Restaurants have over 3,600 franchised or company-operated restaurants domestically and more than 35 international markets and U.S. territories.

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