Maintenance

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Fire and Ice: A Tech’s Soldering Bet Hinders Repair

CKI Service Group’s Cedric Cartiaux recalls an ice machine repair, complete with an inconvenient mishap.

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Lessons Learned—Duffy’s AIS Service Manager Shares Advice With Technicians

Paul Pumputis, of Duffy’s AIS, based in Sauquoit, N.Y., has accumulated his share of mishaps during his career in the foodservice equipment repair industry.

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Take Note of These Equipment Maintenance Tips

As we embark on a new year and all the business planning that comes with it, we wanted to highlight some of the valuable time-and-money-saving knowledge we gained from 2021’s service stories.

New Podcast: Without Them, There’s Nothing

The new year is nearly here, and for New Jersey’s Malachy Parts & Service that means a renewed focus on taking care of technicians and their families, plus working to stay ahead of the competition on training and tech. Find out why CEO Rich Malachy calls 2021 “a year for the books,” and how he’ll…

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Sizing Up a Merchandiser Power Clash

At one temperature check, everything was fine. At the next, a reading over 40°F meant emptying the refrigerated, open-air merchandiser full of dairy products and prepared foods, with many items getting thrown away. This cycle happened over and over for a convenience store in Prosper, Texas, and the operator was getting frustrated, especially since the…

New Podcast: You Live and You Learn

Gary Schermann, of General Parts, walks through his company’s approach to technician training. Continuing education is “critical,” he says, especially now.

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From Heating Elements To Control Panels

Cecil Blake, a service technician for Authorized Commercial Equipment Service, based in Charlotte, N.C., wasn’t surprised when he got a call asking for help with a fryer having recovery issues.

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Coffee Brewer Do’s, Don’ts

Daily cleaning and regular filter changes make a difference with high-volume coffee brewers.

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What Not To Do With Soup Warmers

It’s not every day that a service technician has to rebuild a soup warmer, but that’s exactly what Dan Reese did at a hotel serviced by Commercial Appliance Parts and Service, Tampa, Fla.

Patience Pays Off for a Reach-In Repair

It’s a scenario that foodservice operators dread. The reach-in cooler fails, putting all the food in the cooler at risk.

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