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August 24, 2014
EPA Asks Mission Impossible
Phasing out refrigerants and chemicals deemed harmful to the environment has been an ongoing issue for refrigeration equipment makers for more than 20 years. Today, the industry is facing the most sweeping, most accelerated and, according to NAFEM, most impossible-to-achieve change ever considered. A proposed rule announced by the U.S. Environmental Protection Agency on Aug….
July 28, 2014
The E&S Market Is Devilishly Complex
I’ve spent a great deal of time the past few weeks trying to explain the market for foodservice equipment and supplies to private equity and research companies. Some big deal must be brewing or maybe there are several deals in the works because the focus of their probing is different. Such companies come to us…
July 28, 2014
Lack Of Training Is Costly
When we redesigned the magazine at the end of 2012, we added our new department Back Story. Each month, we hit up service technicians—members of the Commercial Food Equipment Service Association—and ask them to share their best (or craziest) service-call stories. They all have tales to tell. These anecdotes make for fun reading, but they…
June 23, 2014
Starting The Gaze Into My Crystal Ball
Now that the FER Top Dealers Report is finished, the NRA Show has come and gone and we’ve attended the annual Association for Healthcare Foodservice meeting, it’s time for me and my forecasting partner John Muldowney, a marketing executive at The Boelter Cos., to begin work on our annual foodservice equipment and supplies market forecast. …
June 23, 2014
Tech Tools Ease Installation Blues
In this month’s FER Exclusive, "How To Avoid Installation Nightmares," Founding Editor Emeritus Brian Ward interviews industry professionals about what goes wrong during equipment installations and the best ways to minimize problems. To a person, those interviewed said miscommunication between parties was the No. 1 reason projects derail. It’s an age-old complaint, but I had…
June 1, 2014
Monitoring Done Well
Arm yourself with the right questions to ask when searching for a wireless temperature-monitoring system.
June 1, 2014
Lighter, Brighter, Better
Confined to working in the existing footprint, the team renovating Strong Memorial Hospital manages to add variety, improve flow and increase revenues.
May 30, 2014
Recognition Is Wonderful
It’s time again to shine the spotlight on our industry colleagues who run their businesses with such efficiency, integrity and dependability that they’re models to us all. In 2012, we formally revived our Industry Excellence recognition program to call well-deserved attention to the people and companies who really excel in their equipment- and supply-related functions….
May 30, 2014
The Impact Of Chains And The Internet On E&S Distribution
Two trends are very clear from our annual Top Dealers survey detailed in this issue. First, the biggest dealers, those in the Top 30 or so, continue to grow rapidly, partly by exploiting their chain orientations and partly through acquisition of smaller dealers that fill in regions or niches for them. Many of these dealers…
April 29, 2014
Park & Pivot Into Place
The heavy-gauge stainless Caster Cradle is the only caster stabilizing device having a patent-pending uniform circular design that allows for approach from any angle, utilizing units secured to the floor where the casters of mobile equipment are to be centered. There is no need to line up wheels at the same time while trying to…
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