Articles by FER Edit

BACK STORY: Clean With Caution

By FER Edit

The igniters on ovens at a restaurant chain specializing in roasted chicken kept failing. One particular location called the service company four times in one…

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BACK STORY: Preventive Maintenance Fires Up Pizza Production

By FER Edit

The weekend before February’s Super Bowl, Consolidated Appliance Services in Mount Vernon, N.Y., was fielding incoming calls from pizza-shop owners looking to ensure their gas…

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BACK STORY: Margarita Madness

By FER Edit

A service call came in about the margarita machine at a Mexican family-dining restaurant about three hours away from Refrigerated Specialist Inc., located in Mesquite,…

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BACK STORY: The Pulper That Ate Itself

By FER Edit

“It’s making a funny noise.” That was how the maintenance head at the 500-bed Youngstown, Ohio, hospital described the sounds coming from the facility’s new…

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BACK STORY: A Weighty Issue

By FER Edit

At one university, the rubberized band-style belt on a soiled tray conveyor system was mysteriously snapping every couple nights. Techs from American Kitchen Machinery &…

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BACK STORY: Beware Of Trunk Slammers

By FER Edit

It pays to hire a qualified service technician. Take it from Dee Holt, service manager, and Bob Clipperton, certified master technician, at the Goodwin Tucker…

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BACK STORY: Teamwork Saves The Day

By FER Edit

Two hours before opening time at a sports pub in Windham, Maine, an equipment dealer realized the two new custom conveyor ovens being installed were…

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BACK STORY: Complex Problem, Simple Solution

By FER Edit

The 400-bed hospital’s chief engineer, assistant engineer and kitchen manager repeatedly tried and failed to get the facility’s rack-conveyor dishmachine to work. But even after…

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