Alto-Shaam Switches Up Commercial Team

After promoting Lucy McQuillan to the newly created role of chief commercial officer last fall, Alto-Shaam continues to restructure its commercial team.

The manufacturer announced several changes today that it says will improve the customer experience, product development, training, industry application and recipe development.

The structural changes include integrating Alto-Shaam’s product management and culinary teams into one core team and promoting Jeff McMahon to senior director of product management and culinary. The teams now will report to McMahon.

In addition, Michael Cayo was promoted to product and pricing manager, responsible for leading product management efforts, focusing on cook and hold ovens, smoker ovens and heated shelf merchandisers.

Then, Alto-Shaam’s customer service team transitioned to the customer experience team. As part of the transition, Mallory Klotz was promoted to national accounts’ experience lead, responsible for chain account maintenance, equipment demos and training.

“Continuing our journey as a united commercial team, we are excited to live out our purpose of helping our customers succeed through world-class products backed by equally world-class support,” McQuillan says in a press release.