Burkett Adds Field Service Offering

Burkett Restaurant Equipment & Supplies has announced it now offers field service for refrigeration and ice machines to operators across the greater Toledo region. The dealership’s technicians deliver on-site equipment maintenance and minor repairs at customer locations, including restaurants, schools and healthcare facilities. Burkett also has added a planned maintenance program, allowing customers to schedule regular service checkups to reduce downtime and extend equipment life.

“As our business continues to grow, we’re always looking for meaningful ways to better serve our customers,” says Jameel Burkett, president and CEO, in the release. “Launching Field Service was a natural next step that gives our customers more flexibility, faster support and a trusted partner throughout their entire experience with us.”

To help customers avoid operational disruptions during scheduled service or unexpected equipment failures, Burkett can tap into its equipment offering to supplement and fill any needs. Loaners may be used independently or in conjunction with the field service to reduce disruption.

Burkett serves as an authorized warranty service provider for brands such as True, Hoshizaki, Beverage-Air, Atosa, Arctic Air, Ice-O-Matic, Migali, MVP, Empura and Delfield.