Equipment Coverage
When a restaurant's walk-in cooler evaporator unit fails a week before Opening Day in St. Louis' Ballpark Village, Howard Helgenberg, CSI, Chesterfield, Mo., calls in a favor of the manufacturer.
Sometimes, service visits read like a mystery novel. Chuck Pecka, formerly a full-time field technician and currently the Branch Manager for Duffy’s Equipment Service’s Binghamton, N.Y., office, remembers a call…
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