Want to fortify customer loyalty and boost your revenue? Elevate your service approach. When you’re dispatched to a service call, don’t just solve the issue and head out. Consider ways to add more value to your customer. This could mean sharing specialized advice or suggesting a product that could streamline their operations. Why Elevate Your…
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In his new position, Keith Long says he will work to ‘enhance and enrich every touchpoint’ for the manufacturer’s customers.
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A recent NAFEM survey shows regulations and the cost of compliance keep companies from investing in new hires and more.
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FER hit the show floor to find the latest happenings in the foodservice equipment and supplies industry.
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Chefs trade strategies around rising food costs, labor shortages and guest experiences.
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A Next Generation restaurant layout and AI-based drive-thru are among the plans that industrial holding company Kusto Group has for Wendy’s in Central Asia.
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Focus Brands—parent company of Auntie Anne’s, Carvel, Cinnabon, Jamba, McAlister’s Deli, Moe’s Southwest Grill and Schlotzsky’s—has new leaders spearheading its supply chain, digital and customer engagement functions. The freshly appointed executives are as follows: • Christopher McNutt—who has over 20 years’ experience in pricing, logistics and supply chain—is now Focus Brands’ SVP of supply chain.…
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In the bustling world of foodservice, the right equipment is the key to success. Especially when it comes to commercial fryers, where the choice can significantly impact the efficiency of your kitchen and the quality of your food. Understanding Your Needs The needs of your commercial kitchen and your desired food quality are the primary…
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Cybersecurity measures, tech innovation and more will fall under the purview of the chain’s new director of information technology.
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The 20-unit deal targets a major city and adds to the Texas-based concept’s current count of 138 units.
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