Articles by Karen M. Alley

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Fire and Ice: A Tech’s Soldering Bet Hinders Repair

By Karen M. Alley

CKI Service Group’s Cedric Cartiaux recalls an ice machine repair, complete with an inconvenient mishap.

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Lessons Learned—Duffy’s AIS Service Manager Shares Advice With Technicians

By Karen M. Alley

Paul Pumputis, of Duffy’s AIS, based in Sauquoit, N.Y., has accumulated his share of mishaps during his career in the foodservice equipment repair industry.

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Sizing Up a Merchandiser Power Clash

By Karen M. Alley

At one temperature check, everything was fine. At the next, a reading over 40°F meant emptying the refrigerated, open-air merchandiser full of dairy products and…

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From Heating Elements To Control Panels

By Karen M. Alley

Cecil Blake, a service technician for Authorized Commercial Equipment Service, based in Charlotte, N.C., wasn’t surprised when he got a call asking for help with a fryer having recovery issues.

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What Not To Do With Soup Warmers

By Karen M. Alley

It’s not every day that a service technician has to rebuild a soup warmer, but that’s exactly what Dan Reese did at a hotel serviced by Commercial Appliance Parts and Service, Tampa, Fla.

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25 Innovative Ideas Happening Now in Foodservice E&S

By Karen M. Alley

Twenty-five years covering the foodservice equipment and supplies industry serves as a milestone worth celebrating. But of those 25 years, this past year marks a…

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Patience Pays Off for a Reach-In Repair

By Karen M. Alley

It’s a scenario that foodservice operators dread. The reach-in cooler fails, putting all the food in the cooler at risk.

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Bad Gas Line Takes Out Fryer

By Karen M. Alley

RSI’s Kent Estep points to a bad gas line as the issue with a fryer.

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Blast Chiller Do’s and Don’ts

By Karen M. Alley

Keep your equipment in top shape by following these do’s and don’ts.

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4 Tips for Maintaining Outdoor Equipment

By Karen M. Alley

Outdoor dining is here to stay. Make sure your equipment is too.

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