Articles by Karen M. Alley

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Patience Pays Off for a Reach-In Repair

By Karen M. Alley

RSI’s Mark Montgomery’s persistence and patience is key in repairing an operator’s failing reach-in cooler.

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5 Questions with Tabassum Zalotrawala 

By Karen M. Alley

FER talked with Chipotle’s chief development officer about technology, food and her love of design. Here’s the Q&A: What inspired you to pursue a foodservice…

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5 Questions with Dan Rodstrom of Tech-24

By Karen M. Alley

FER talked with Tech-24’s CEO, who shared insights on the company’s growth and customer service, plus life lessons from the military. Here’s the Q&A: TECH-24…

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5 Tips for Maintaining Powered Food Processors

By Karen M. Alley

The powered food processor brings value in the kitchen from improved efficiencies.

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5 Questions with Mark Nachreiner of The Boelter Cos.

By Karen M. Alley

The new supply chain director at The Boelter Cos. talks about relationships, his favorite equipment and the great outdoors.

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Air Now: Explore the Latest Happenings With CKV Systems

By Karen M. Alley

There was a time when working in the kitchen meant you were stuck in a noisy, hot, sticky environment, sometimes filled with smoke. Today, that…

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Ice Machine Rains Water

Ice Machine Rains Water, Not Ice

By Karen M. Alley

Brian VanNote, owner of DRD Repair, answers the call when an ice machine starts raining water, not ice.

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Hear From 12 Women Making a Positive Impact in Foodservice E&S

By Karen M. Alley

When Cookie Mahon began working at American Kitchen Machinery and Repair more than 25 years ago, the company relegated women to secretarial positions.

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Super-Automatic Espresso Machines Step Up

By Karen M. Alley

It wasn’t just bread people decided to make at home during the COVID-19 pandemic.

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Fire and Ice: A Tech’s Soldering Bet Hinders Repair

By Karen M. Alley

CKI Service Group’s Cedric Cartiaux recalls an ice machine repair, complete with an inconvenient mishap.

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