Gary Petitti of Gary’s East Coast Service follows up on a service call in the wake of Hurricane Sandy, and finds a dishmachine’s pump running backwards.
When Jonathan Riffe, Hagar Restaurant Service, Dallas, receives a call to repair a faulty steamer at a local church, he finds the problem a bit more complicated than he expected.
Dan Dibeler, CFO at K&D Factory Service, Harrisburg, Pa., learns how frustrating a “simple” problem can become when a client’s combi keeps shutting down.
Proofers come in many types and sizes, but the basics of caring for them remain essentially the same. Follow these maintenance tips to get the most out of your unit.
Timing is everything when Travis Cone, Service Manager for the Dan Cone Group, Moline, Ill., responds to a call about a problem with a local diner’s freezer.
T.J. Coker, Director of Operations for Coker Service, Chicago, literally goes the extra mile to help a stressed customer who is without a crucial piece of equipment just before a big weekend.
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The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
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