Maintenance

April 1, 2016

BACK STORY: All Fired Up

Reducing the number of preventable restaurant fires is a priority for Chip Norwood, Owner/Master Technician of Norwood's Commercial Appliances, Boone, N.C.

March 1, 2016

BACK STORY: Compatibility Conundrum

A malfunctioning circuit board on a hotel's 10-year-old combi oven proves challenging when Christopher Moy of Interstate Food Equipment Service tries to get a replacement.

February 1, 2016

BACK STORY: Listen To Sound Advice

When boilers crack on multiple combis at a hotel, Mark LeBerte, President of ATECH, Nashville, Tenn., advises the client that it must use and maintain a water-filtration system. 

January 1, 2016

BACK STORY: Winning Customer Service

When a restaurant's walk-in cooler evaporator unit fails a week before Opening Day in St. Louis' Ballpark Village, Howard Helgenberg, CSI, Chesterfield, Mo., calls in a favor of the manufacturer. 

November 1, 2015

Back Story: Short Circuit? Short-Sighted.

A short-circuit hood's ventilation problem creates havoc for a popular wings destination until the manager calls in Bowling Green, Ohio-based CaptiveAire.

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