Why Restaurant Customer Satisfaction Is Dropping

Posted in

Black Box Intelligence says supply chain challenges, staffing issues and check growth are contributing to less satisfied customers.  

Vollrath Names Senior VP for Foodservice Division

Posted in , ,

The Sheboygan, Wis.-based manufacturer promoted Brian Hedlund to senior vice president of foodservice for U.S. and Canada, a new leadership role for the division.

ANFP Bestows 2022 Awards During Honors Gala

Posted in ,

The Association of Nutrition and Foodservice Professionals recently honored individuals and corporate partners for their dedication to the association and the foodservice industry.

Krispy Kreme UK Appoints New President

Posted in , , ,

Jamie Dunning will succeed Richard Cheshire, who led the brand for nearly 20 years.

Former Torchy’s Tacos CEO Is Red Robin’s Next Leader

Posted in , ,

Former Torchy’s Tacos CEO G.J. Hart is stepping back into a restaurant CEO role after retiring from the taco chain late last year.

Another Wing Chain Installs Robot at the Frying Station

Posted in ,

Cincinnati-based Wings and Rings will begin a piloted test of a robot at its frying station in a real restaurant setting at its Crestview Hills, Ky., location.

Robot Coupe Brings on Market Solutions Advisor

Posted in , ,

The commercial food processor manufacturer is growing its team with the addition of Jay Johnston as market solutions advisor.

Meet Smoothie King, Nekter Juice Bar, Hot Chikn Kitchn and Sip Fresh’s New Executives

Posted in , ,

Here’s a look at the latest additions to the brands’ C-suites.

McDonald’s Names President for International Markets

Posted in , ,

McDonald’s announced Jill McDonald will return to the burger brand as executive vice president and president of international operated markets (IOM), effective Sept. 5.

AllPoints Launches ‘Tech of the Month’ Program With Super Bowl Grand Prize

Posted in

The global foodservice parts and supplies provider AllPoints is looking to send a top service technician to the 2023 NFL Super Bowl.