Middleby Taps President of Global and Strategic Accounts

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Jaime Nau will oversee the Middleby national account teams that work with global restaurant chains, convenience stores, retail outlets, government programs and other strategic accounts.

Pieology Lands New CEO

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Shawn Thompson previously served in executive roles with Supercuts, Tim Hortons and Restaurant Brands Int’l.

Fuzzy’s Taco Shop To Get Drive-Thrus

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Fuzzy’s Taco Shop signed an agreement with franchisee Richard Maddox to open 50 new shops throughout the southeast, and each will be constructed to accommodate a drive-thru, a first for the brand.  

How To Collaborate With Service Technicians for the Win-Win

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Nick Cribb and John Schwindt offer operators their best tips on how they can collaborate with their service technicians to ensure they’re getting the best service possible while minimizing setbacks for the agents.

Vulcan Brings On New Business Development Manager

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The commercial cooking equipment provider Vulcan has hired Mike Conway to serve as business development manager and leading sales expert for fryers, griddles and charbroilers.

Super-Automatic Espresso Machines Step Up

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It wasn’t just bread people decided to make at home during the COVID-19 pandemic.

Smoothie King Names VP of Franchise Development

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The Dallas-based Smoothie King has picked up franchise industry veteran Shawn Caric to serve as vice president of franchise development as the brand works toward “aggressive” long-term growth. 

Alto-Shaam Opens Hybrid Demo Kitchen in Mexico City

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Alto-Shaam is now showcasing its commercial kitchen equipment at a new hybrid demonstration kitchen and working restaurant in Mexico City.

Product Spotlight: A Refreshing Batch of Beverage Service Companions

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From glassware to syrup dispensers, check out the latest beverage service companions from smallwares and tabletop makers.