The addition of the well-established company “strengthens our collective mission to deliver best-in-class service,” the company says.
The new video-enabled equipment repair program is being tested with two large chains to start.
Equipment and technology play a central role in the brand’s 23,000-square-foot space.
Flay and Patric Knapp, vice president of operations at Bobby’s Burgers, talk with FER about a just-launched innovation lab.
The 1,200-unit brand’s nationwide footprint now spans 35 states.
Sugarman will continue in her role as president and CEO until the board completes a comprehensive leadership review.
The distributor appoints a regional sales director and vice president of national accounts.
Susannah Frost will become the QSR’s sixth president since 1967, while a long-time employee takes on the COO role.