RSG Brings On Steve Chappell as VP of Sales, Food Retail

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Chappell joins RSG from Middleby, where he served as vice president of sales and business development.

Rep Concepts Appoints Key Account Manager

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Demi Smith has joined the manufacturers’ rep firm, which serves Illinois, Wisconsin and Northwest Indiana.

Pros, Cons of Q1, By Way of MAFSI’s New Barometer

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Manufacturers are reporting a ‘sharp’ decline in lead times, but quarterly sales also dipped below expectations.

Parts Town Picks Region 5 Scholarship Recipient

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Last month, Parts Town handed out its third technician scholarship of 2023. The Region 5 scholarship, consisting of $1,000 for CFESA training and $500 cash, was given to Igor Krajnak, of IJK Services, during CFESA’s regional meeting in Lancaster, Pa. “Igor embodies the spirit of a technician who found his calling in the ever-evolving world…

Hawaiian Bros Links Up With Ohana Restaurant Group

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The brand’s growing franchisee base is expected to push the 39-unit chain’s store count past 100 within the next several years.

Denver-Based BSI Promotes Longtime Employee

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Mandi Vessey, who’s been with the manufacturer for 15-plus years, is taking on new responsibilities.

Middleby Announces Latest Acquisition

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The newly acquired company offers a solution to eliminate and prevent scale buildup associated with water usage in commercial foodservice equipment.

Subway Completes $80M+ Equipment Update

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Amid multiple modernization efforts, Trevor Haynes, Subway’s president of North America, calls the equipment-driven menu change ‘the most impactful yet.’

Electrolux Professional Group Hires Rep in Northwest

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The company will carry equipment from five of the maker’s brands and represent them in five states.

3 Strategies to Improve Service Technician Productivity

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Are you finding it difficult to stay profitable as a service tech? Increasing your rates over and over may seem like the best option, but you’ll risk losing valuable clients over time. Instead, try focusing on what you can do to improve service technician productivity. Improving work efficiency will help you stay profitable and keep…