Pizza Chain Cuts Ties with AI Assistant

By FER Edit

The brand says its AI answering service, first announced last December, was not best for its guests.

Datassential Offers Sneak Peek at 2024

By Allison Rezendes

The industry continues to stabilize while operators tackle rising costs and labor and supply shortages.

Longtime Scotsman Sales Manager Moves to ACP

By FER Edit

Prior to joining Scotsman, Ken Harris worked with manufacturers’ rep groups Bauer Marketing Group and SESCO.

Starbucks China Promotes COO to Co-CEO

By FER Edit

A two-woman team will work side-by-side in leading Starbucks’ business in China, where the company aims to operate 9,000 stores across 300 cities by 2025.

Meet Franke Foodservice Systems’ Newest Hire

By FER Edit

Campbell, who hails from Marmon Foodservice Technologies, will create ‘combined and cohesive marketing and product management teams across all regions.’

Chick-fil-A Sets Sights on UK Expansion

By FER Edit

Launching in early 2025, the U.K. expansion marks the company’s first permanent store outside of North America.

Easy Ice Continues Acquisition Streak

By FER Edit

The new add-on helps the company achieve its goal to grow throughout the Southeast.   

Mexican-American QSR Brand Names President

By FER Edit

Tom Rose will lead with more than 30 years of restaurant business experience, most recently consulting Jack in the Box.

Calling All Innovators—The 2024 KIs Are Open

By FER Edit

The next round of Kitchen Innovations program judges have been named and applications are being accepted now through Dec. 6.

Manufacturers’ Rep Announces ‘New Era of Leadership’

By FER Edit

Food Equipment Representatives is welcoming new partners and bidding adieu to a longtime employee.

In Memoriam: Richard Alan Hawk, of Hawk, Inc.

By FER Edit

The co-founder of the Alabama-based foodservice equipment dealer died Sept. 4 at the age of 69.

Nation’s Giant Hamburgers Builds Out Team

By FER Edit

The hires, including a vice president of construction and development, join as the brand starts to accept franchisees.